Responsible Gambling Policy
We value our players and hope that you enjoy our products responsibly, and that gambling continues to be fun and entertaining. It is our mission to provide our players with the most entertaining gambling experience and it is our duty to help prevent compulsive use of and underage access to our gaming products. As a responsible company, we have implemented a number of company policies and tools to promote responsible gambling.
Our objective is to ensure that our players enjoy our services in a safe, secure and supportive manner.
Prevent Problem Gambling
Player Protection Tools: Setting Gambling Limits
As part of our Responsible Gambling Policy we provide you with player protection tools in order to help you control and limit your spending, temporarily take a break from your account (time out) as well as an option to self-exclude and close your account for a set period of time. Further details outlined below:
Self-Imposed Player Limits
You can set daily, weekly or monthly deposit limits which will help you to manage the amount of money you are depositing into your account for the selected period. Please note that:
- daily deposit limits are calculated as 24 hours, weekly deposit limits as 7 days and monthly deposit limits as 28 days; and
- they are measured retrospectively for the period selected.
If you try to remove or increase your limit, it will only take effect after 24 hours. Once the 24 hour period has passed you will be required to confirm the increase by clicking on a confirmation link that will be emailed to you. Any decrease to your limit will be applied immediately. To change your deposit limit, click here.
A reality check allows you to keep track of the time you have spent gambling, together with providing you with an overview of your net winnings for that session. You can set a time reminder when you are playing and this can be up to any time you specify. The reality check can be activated directly from the Homepage, or from within the My Account, Responsible Gambling section when you log into your account.